Last updated: June 1, 2026

Highland Talent Payments, Inc. (“Highland Talent,” “Company,” “we,” “our,” or “us”) respects your privacy. This policy explains how we collect, use, store, and share your personal data when you use our website, apps, and services (“Services”).

This policy applies only to information we collect: through the Services; in communications, including email, text, chat, and other electronic messages, between you and the Services; and when you interact with our applications on third-party websites and services, if those applications include links to this policy. This policy does not cover information collected offline, on other websites we run that don’t link here, or by third parties (including our affiliates).

We may have other privacy policies for certain features or services. Please read this policy carefully. By using our Services, you agree to this policy. We may update this policy (see Changes to Our Privacy Policy). If you keep using the Services after changes, you accept them.

“Personal data” is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, email address, telephone number, and home address. The types and categories of personal data we collect or process include:

• Account and contact information, including name, address (such as home address, work address, or other address), email address, phone number, username, and other contact information you provide us.
• Device information, including your Internet Protocol (“IP”) address, device identifiers, operating system and version, preferred language, browser type and settings, Uniform Resource Locator (“URL”) from the website you were visiting before coming to this Site, and date/time of visit information, and other device information.
• Personal Information received from our clients to facilitate our Services, such as name, date of birth, Social Security Number, phone number, email, tax information, and citizenship information.
• Any information you choose to share with us to facilitate our Services.

Client Portal. If you are a client, you may register for an online account to review information relating to the Services. If you request online access, Highland Talent will provide you with a username and password. At your first log-in you will be asked to update the password and identify security questions in order to access the account if you misplace or forget your password. We will retain your username and password, as well as the responses to the security questions, for purposes of authenticating you to the online account. It is your decision to use the Services, and, as such, any provision of this personal information is completely voluntary.

Some of the information detailed above may be “sensitive data” under certain laws. If required by law, we’ll only collect sensitive data with your consent. If you don’t share certain info, we may not be able to provide some features or services.

We also collect statistics or aggregated information (statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data); and technical information, including information about your internet connection and usage details about your interactions with the Services, such as clickstream information to, through, and from our Services (including date and time), products or information that you view or search for, page response times, download errors, length of your visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from a page. If we combine or connect non-personal statistical or technical data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal information.

You Provide Information to Us. We collect information about you when you interact with our Services or voluntarily provide it to us.

Automatically Through Our Services. As you navigate through and interact with our Services, we may use automatic data collection technologies to collect information that may include personal data. Information collected automatically may include usage details, IP addresses, operating system, and browser type, and information collected through cookies, web beacons, and other tracking technologies, including details of your interactions with our Services, such as traffic data, logs, and other communication data, and which resources and Services features that you access and use (“Usage Information”).

Automatic collection helps us improve our Services and give you a better experience. The technologies we use include:



We do not sell, lease, or rent your personal information. We also do not share it for targeted advertising (cross contextual behavior advertising).

We use information we collect about you or that you give us to:

• Provide you with the Services and their features, products, and information.
• Fulfill and manage payments, transactions, and disbursements.
• Fulfill any other purpose for which you provide it.
• Communicate with you.
• For our Client Portal, to verify your identity using your username, password, and security questions. We do not use your login info for any other purpose.
• Send you account notices through the Client Portal, including payment and renewal reminders.
• Improve our Services, including by analyzing your information and creating aggregated data derived from your information to develop, maintain, analyze, improve, optimize, measure, and report on our Services and their features and how users interact with them.
• Enforce our contracts with our Clients, including billing and collection.
• Tell you about updates to the Services or products.
• Use it in other ways we describe when you give us the information, or with your consent.

We may share aggregated information about our users, and information that does not identify any individual, without restriction. We may also disclose personal data that we collect or you provide as described in this privacy policy:

• Affiliates/Partners. We may work with our affiliates or partner with other companies in order to provide our users with additional benefits. In the event that we enter into such a partnership, we may share your personal information with those partners. If we share personal information, we will require that such partners use the personal information for the limited purpose for which we provide it, maintain reasonable security measures for the protection of such information, and comply with the provisions as outlined in this Privacy Policy.
• Law Enforcement. We may share personal information if required by law, court order, subpoena, or for legal, security, or public interest reasons. We cooperate with law enforcement.
• Contractors and Service Providers. We share info with contractors and service providers who help us run our business. They must keep your data confidential and use it only for the purposes we specify.
• Merger/Sale of Business. If Highland Talent is sold, merged, or restructured, your personal data may be transferred to the new owner.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information, or with your consent.

We may also disclose your personal data: to enforce or apply our terms of use and other agreements, including for billing and collection purposes; and if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our organization, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.


We do not knowingly collect personal data from children, except from our Clients who provide such information to us as part of our Services. If we learn we collected data from a child without parental consent, we will delete it.

Depending on your state of residency, you may have certain rights related to your personal data, including:

• Access and Data Portability. You may confirm whether we process your personal data and access a copy of the personal data we process. To the extent feasible and required by state law, depending on your state, data will be provided in a portable format. Depending on your state, you may have the right to receive additional information and it will be included in the response to your access request.
• Correction. You may ask us to fix mistakes in your personal data.
• Deletion. You may request that we delete personal data about you that we maintain, subject to certain exceptions under applicable law.
• Opt Out of Sales, Targeted Advertising, and Profiling. We do not sell your personal data or use it for targeted advertising or to create specific profiles.

Important: The exact scope of these rights vary by state. There are also several exceptions where we may not have an obligation to fulfill your request.

Nevada Residents. Nevada provides its residents with a limited right to opt out of certain personal data sales. Residents who wish to exercise their sale opt-out rights may submit a request to the email address listed below. However, please know we do not currently sell data triggering that statute’s opt-out requirements.

How To Exercise Your Rights. To use any of these rights, contact us at the email below. Describe the right you want to use and include enough information so we can verify who you are and understand your request. We may ask for more information to verify your identity. We use this information only to verify your request and keep records. We may deny your request if we cannot verify your identity or if the law allows us to. Authorized agents may submit requests for you, where allowed by law. We may ask for proof that you authorized the agent.

We will respond within the time required by law, but no later than 45 days, which may be extended by another 45 days if needed. To appeal a decision, contact us and say you are appealing. We will review your appeal and respond within the required time. If we deny your appeal, you may contact your state attorney general or privacy regulator.

We will not treat you differently for using your privacy rights. We won’t deny services, charge different prices, or lower service quality because you exercised your rights.

We use commercially reasonable administrative, physical, and technical measures designed to protect your personal data from accidental loss or destruction and from unauthorized access, use, alteration, and disclosure. However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal data transmitted to, through, using, or in connection with the Services. In particular, email, texts, and chats sent to or from the Services may not be secure, and you should carefully decide what information you send to us via such communications channels. Any transmission of personal data is at your own risk. The safety and security of your information also depends on you. You are responsible for taking steps to protect your personal data against unauthorized use, disclosure, and access.

We keep the categories of personal data described in this policy for as long as reasonably necessary to fulfill the purposes described or for as otherwise legally permitted or required, such as maintaining the Services, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention. This means that we consider our legal and business obligations, potential risks of harm, and nature of the information when deciding how long to retain personal data. At the end of the retention period, personal data will be deleted, destroyed, or deidentified.

We may update this policy from time to time, and we will provide notice of any such changes to the policy as required by law. The date the privacy policy was last updated is identified at the top of the page. We will notify you of changes to this policy by updating the “last updated” date and posting the updated policy on the Services. We may email or otherwise communicate reminders about this policy, but you should check our Services periodically to see the current policy and any changes we have made to it.

To exercise your rights or ask questions or comment about this privacy policy or our privacy practices, contact us at:

privacy@highlandtalent.com

5885 Landerbrook Dr.
Cleveland, OH 44124